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Airlines App


 Airlines’ Mobile Application


In the airlines marketing, most airlines have made airlines app (Airlines mobile applications) that permit their customers to book flights, check-in, and get notifications on gate changes and flight delays, etc. But some of the apps' functions go above and beyond these basic functions, as part of airlines' sales strategy to attract new flyers who prefer to book their flights digitally.

Airlines’ mobile application is an online sales tool is known as a direct-to-customer (D2C). Through mobile Apps, airlines sell their services under their brand directly to the last customer, by situating themselves in a world market.
 

Difference Between Channel Sales and Direct Sales

In channel sales, there is a third party involved in selling the airline’s services (tickets) to the final consumer. The third party may be another airline under contract, an air travel agent, an IATA accredited agent, etc.

Direct sales, involves the airline selling its services directly to the consumer through its ticket sales offices, airline’s website, or airlines’ mobile application.
 

Why Use the Airlines app?

To meet growing customer expectations, airlines are refocusing the customer experience around mobile apps.  Some airlines have developed their online direct sales capability (through airlines app) for their services such as booking, check-in and ancillary services, etc.

By airlines app, it is easy for airlines to serve their customers by creating individual experiences for each one of them, which in turn, maximizes the profit and increases customer loyalty.

Furthermore, airlines will have full control of their services range, their deals system, and their message, and they can adjust their services to their customers in like manner.
 

Turkish Airlines App   

Turkish Airlines customers can use the Turkish Airlines App which is supported by the most used languages in the world. Turkish Airlines Services are available through the Turkish Airlines application in seven languages: Turkish, English, German, French, Spanish, Italian and Russian.
 
The first step is to download the Turkish Airlines app, and then create a registered user profile by entering your personal information (optional) such as name, email address, user IDs, address, phone number, and other information. [Ref. Google Play]
 
After that, you can easily access Turkish Airlines’ services, campaigns, and announcements. For example, if you are traveling by Business Class you can complete all travel processes such as purchasing a ticket, seat selection, creating a mobile boarding pass, or checking in for free.
 

Turkish Airlines Additional Services

 
I downloaded the Turkish Airlines app to my mobile, and the first thing the app asked me to tell was my actual location. I will mention to you a list of the various additional services provided by the Turkish Airlines App.
        1-      Seat selection
        2-      Buy a gift card
        3-      Buy extra baggage
        4-      Buy an add-on menu
        5-      Business upgrade
        6-      Book a hotel
        7-      Rent a car
        8-      Travel insurance
        9-      And airport maps
 
Fantastic, thanks to the Turkish Airlines app, you can purchase plane tickets easily, quickly, and securely in a few steps. Furthermore, you can book your hotel and rent a car, etc.
 

Download Airlines Mobile Apps

I will choose 10 airlines Apps for you for easy downloading:

     1-      Lufthansa Airlines App

Lufthansa customer service app
             
Download from App Store   |

Lufthansa Entertainment app
Download from App Store   | Download from Google Play
 

     2-      American Airlines App

 Download from App Store   | Download from GooglePlay

     3-      Qatar Airways App

Download from App Store   | Download from Google Play

     4-      Singapore Airlines App

 Download from App Store   | Download from GooglePlay

     5-      ANA All Nippon Airways App

Download from App Store   | Download from GooglePlay

     6-      Emirates Airlines App

Download from App Store   | Download from GooglePlay

     7-      Japan Airlines App

Download from App Store   | Download from GooglePlay

     8-      Cathay Pacific Airways App

Download from App Store   | Download from GooglePlay

     9-      EVA Air App

Download from App Store   | Download from GooglePlay

     10-   Qantas Airways App

Download from App Store   | Download from GooglePlay

     11-   Hainan Airlines App

Download from App Store   | Download from Google Play

     12-   Air France App

Download from App Store   | Download from GooglePlay
 
Note: I made the order of the airlines' names list is made by myself. from 3-12 are the world’s top 10 airline rankings in 2021| Skytrax.
 

Summary

Airlines like Turkish Airlines are continuously developing an app with features that will provide a unique air travel experience with easy-to-use airline apps.

Maged Saeed AL-Hadabi

I’m Instructor / Maged Saeed Al-Hadabi. ​ Air Cargo / IATA Dangerous Goods Regulations / Safety Management System Senior Instructor, Auditor [ Yemen Airways] . Approved IATA DGR/ SMS Instructor by Yemen Civil Aviation Authority. We hope you find Aviation Professional website not only informative, but interesting and helpful as well.

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